SMS Terms of Use

SMS Messaging Program Overview:
California Sports Center (“CSC,” “we,” “us”) provides an SMS messaging program to assist parents
and customers in scheduling classes, receiving reminders about upcoming classes, and
participating in promotional marketing campaigns.

Consent and Opt-In:
By submitting your contact information through our website’s chat form or contact form and explicitly
checking the box stating: “By submitting, you consent to receive automated SMS or email
communications from California Sports Center. Msg & data rates may apply. Reply STOP to
opt-out,” you provide explicit consent to receive automated SMS messages from CSC.

We utilize a double opt-in process, ensuring subscribers confirm their consent by responding
affirmatively to an initial confirmation message.

Eligibility and Age Requirement:
You must be at least 18 years old or have permission from a parent or legal guardian to participate
in our SMS messaging program.

Message Frequency:
Messages will typically include reminders, scheduling information, or promotional offers. Frequency
varies based on user activity and program participation.

Opt-Out:
To stop receiving messages, reply STOP at any time. You will receive a confirmation, and no further
SMS messages will be sent unless you re-subscribe.

Message and Data Rates:
Standard messaging and data rates may apply. Contact your mobile carrier for more details.

Privacy and Data Collection:
CSC respects your privacy. For details, please view our Privacy Policy at
https://www.californiasportscenter.com/privacy-policy.

Supported Carriers:
Our SMS program is supported by major carriers but delivery depends on network conditions.

Third-Party SMS Provider:
We utilize Go High Level CRM for SMS management, subject to their privacy policies.

Security and Risks:
SMS communication may not be secure; by participating, you accept the inherent risks of
unencrypted messaging.

Intellectual Property:
All content sent via SMS is owned by CSC and may not be copied, shared, or redistributed without
explicit permission.

Liability:
CSC is not liable for delays or delivery failures caused by network disruptions, carrier errors, or
technical malfunctions.

Changes to Terms:
CSC reserves the right to amend these terms at any time by posting updates on our website or
notifying you via SMS or email.

Governing Law:
These terms are governed by the laws of the State of California. Any disputes arising will be subject
to jurisdiction in California courts.

Customer Support:
For assistance, contact us by:
– Calling our customer service team at 408-360-9400
– Emailing us at greatoaks@calsportscenter.com
– Writing to us at:
California Sports Center
RE: Consumer Support
100 Great Oaks Blvd, Suite 150
San Jose, CA 95119

By participating in CSC’s SMS program, you acknowledge your understanding and acceptance of
these Terms of Use.